Terms & Conditions

Welcome to Nexora Furniture. These Terms & Conditions govern your access to and use of our website, products, services, and related communications. By accessing our website, submitting an enquiry, requesting a quotation, or purchasing products from Nexora Furniture, you agree to be bound by these Terms & Conditions. Please read these Terms & Conditions carefully. 1. About Nexora Furniture Nexora Furniture provides furniture and related products and services for residential, commercial, and other spaces. Product availability, specifications, designs, colours, dimensions, and prices may vary from time to time. 2. Use of Our Website You agree to use the Nexora Furniture website only for lawful purposes. You must not: Use the website for fraudulent or unlawful activities. Attempt to gain unauthorized access to our website or systems. Interfere with the security or functionality of the website. Copy, reproduce, distribute, or commercially exploit website content without prior permission. Upload or transmit harmful software, viruses, or malicious code. Provide false, misleading, or inaccurate information. We reserve the right to restrict or terminate access to our website where misuse or unauthorized activity is identified. 3. Product Information We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, and other information displayed on our website are accurate. However: Actual product colours may vary depending on screen settings and lighting conditions. Images are for illustrative purposes and may differ slightly from the final product. Product dimensions may have reasonable manufacturing variations. Product designs, materials, finishes, and specifications may be modified or updated without prior notice. Product availability is subject to stock and production capacity. Customers are encouraged to confirm final product specifications before placing an order. 4. Pricing and Quotations All product prices and quotations are subject to change without prior notice unless otherwise agreed in writing. A quotation provided by Nexora Furniture may have a specific validity period. Prices may vary based on: Product customization. Material selection. Size and dimensions. Design requirements. Quantity. Delivery location. Taxes and applicable charges. The final price will be confirmed before order processing. 5. Orders and Acceptance Submitting an enquiry or order request does not automatically guarantee acceptance. An order will be considered confirmed only after: Product specifications have been finalized. The applicable quotation has been accepted. Required advance or payment has been received. Confirmation has been provided by Nexora Furniture. We reserve the right to accept, reject, cancel, or modify an order where reasonably necessary. 6. Payments Customers agree to make payments according to the terms communicated at the time of purchase or stated in the quotation or invoice. Depending on the order, payment may include: Advance payment. Partial payment. Full payment before delivery. Applicable taxes and other charges. Failure to make payments within the agreed timeline may result in delays, suspension of production, or cancellation of the order. 7. Delivery and Installation Delivery timelines are estimates and may vary depending on: Product availability. Manufacturing timelines. Customization requirements. Location. Transportation conditions. Events beyond our reasonable control. Customers are responsible for providing accurate delivery details and ensuring reasonable access to the delivery location. Installation services, where applicable, will be provided according to the agreed scope of service. 8. Cancellations and Order Changes Cancellation or modification of an order may be possible only before production or processing has reached an advanced stage. Customized or made-to-order products may not be eligible for cancellation, return, or refund once production has started. Any cancellation charges, deductions, or refund eligibility will depend on the stage of production and the terms agreed for the specific order. 9. Returns and Refunds Returns and refunds are subject to Nexora Furniture's applicable return and refund policy. Products may not be eligible for return or refund in cases involving: Customized or made-to-order furniture. Products damaged due to misuse or improper handling. Normal wear and tear. Damage caused after delivery. Products modified by the customer or a third party. Customers should inspect products at the time of delivery and report any visible damage or discrepancies as soon as reasonably possible. 10. Warranty Warranty coverage, where applicable, will be provided according to the specific product and warranty terms communicated at the time of purchase. Warranty does not generally cover damage caused by: Improper use or handling. Accidents. Unauthorized repairs or modifications. Normal wear and tear. Improper maintenance. Exposure to unsuitable environmental conditions. 11. Intellectual Property All content available on the Nexora Furniture website, including but not limited to: Logos Brand names Designs Text Images Graphics Videos Website layout Product content is owned by or licensed to Nexora Furniture and is protected by applicable intellectual property laws. No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission. 12. Third-Party Services and Links Our website may contain links to third-party websites or services. Nexora Furniture is not responsible for the content, availability, privacy practices, products, or services provided by third parties. Your use of third-party websites is subject to their respective terms and policies. 13. Limitation of Liability To the maximum extent permitted by applicable law, Nexora Furniture shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services. Our liability, where applicable, shall be subject to the limitations permitted under applicable law. Nothing in these Terms & Conditions excludes liability where such exclusion is not permitted by law. 14. Indemnification You agree to indemnify and hold Nexora Furniture harmless from claims, losses, liabilities, damages, and expenses arising from: Your violation of these Terms & Conditions. Your misuse of our website or services. Your violation of applicable laws. Your infringement of the rights of another person or organization. 15. Force Majeure Nexora Furniture shall not be responsible for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, transportation disruptions, labour shortages, government actions, supply chain disruptions, pandemics, technical failures, or other unforeseen events. 16. Changes to These Terms Nexora Furniture reserves the right to update or modify these Terms & Conditions at any time. Updated Terms & Conditions will be published on this page with a revised "Last Updated" date. Continued use of our website or services after changes are published may constitute acceptance of the updated terms. 17. Governing Law and Jurisdiction These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Nexora Furniture operates. Any disputes shall be subject to the jurisdiction of the competent courts as applicable under law. 18. Contact Us For questions regarding these Terms & Conditions, products, orders, payments, or services, please contact Nexora Furniture through the contact details provided on our website. Nexora Furniture Quality Furniture. Thoughtful Design. Beautiful Spaces.